Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the website and purchase of goods from [Dog & Field] (https://www.dogandfield.co.uk), third party sellers, and third party selling platforms.

The Website is operated by Dog and Field Ltd (“Dog & Field”, “we”, “our”, “us”).

By accessing this Website and/or placing an order via any of our selling platforms or third party selling platforms, you confirm that you have read, understood and agree to be bound by these Terms.

1. COMPANY INFORMATION

Dog and Field Ltd
Company Number: 09087455
Registered in England & Wales
Registered Office: 36 Fotheringhay, Peterborough, Northamptonshire, England, PE8 5HY

Trading Address:
Corby Innovation Hub,
Bangrave Road South,
Corby, Northamptonshire, NN17 1NN

Email: [email protected]
Telephone: 01536 802808

2. DEFINITIONS

“Customer” means any individual or business purchasing goods from us.

“Goods” means any products sold via the Website.

“Website” means [www.dogandfield.co.uk](http://www.dogandfield.co.uk) and all associated subdomains.

“Intellectual Property Rights” means all copyrights, trademarks, trade names, logos, designs, design rights, patents, database rights, domain names, goodwill and all other proprietary rights.

3. USE OF THIS WEBSITE

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Website.

You must not:

• misuse the Website;
• attempt to gain unauthorised access to systems or data;
• introduce viruses or malicious code;
• use automated scraping or data extraction tools without permission;
• reproduce Website content for commercial purposes without written consent.

We reserve the right to suspend or terminate access where misuse is suspected.

4. PRODUCTS

We specialise in dog training equipment, accessories, canine nutrition products and associated merchandise. ([Dog and Field][1])

We make reasonable efforts to ensure:

• product descriptions are accurate;
• pricing is correct;
• colours and images are representative.

However:

• product colours may vary depending on screens/devices;
• packaging may vary;
• specifications may change without notice where necessary.

All products are subject to availability.

5. ORDERS

An order placed through the Website constitutes an offer to purchase goods.

Acceptance of your order occurs only when:

• payment has been authorised; and
• we dispatch the goods.

We reserve the right to:

• refuse orders;
• limit quantities;
• cancel transactions suspected of fraud, unauthorised resale or misuse.

If an order is cancelled after payment, a refund will be issued.

6. PRICING & PAYMENT

All prices displayed are in GBP (£) and include VAT where applicable unless otherwise stated.

We reserve the right to:

• amend pricing;
• correct pricing errors;
• withdraw promotions at any time.

Payment must be made in full before dispatch.

7. DELIVERY

Delivery timeframes are estimates only and are not guaranteed.

UK orders are typically shipped using tracked delivery services. ([Dog and Field][3])

Risk in the goods passes to you upon delivery.

Ownership of goods transfers only once full payment has been received.

We are not liable for:

• courier delays;
• failed deliveries caused by inaccurate customer information;
• delays caused by customs, weather or events outside our control.

8. RETURNS & REFUNDS

Consumers have statutory rights under UK law.

We offer a 30-day returns period for unused goods returned in original condition with packaging intact. ([Dog and Field][3])

The following may not be eligible for return unless faulty:

• personalised goods;
• opened consumables;
• hygiene-sensitive products;
• perishable items.

Refunds will be processed after inspection.

Customers are responsible for return postage unless goods are faulty or incorrectly supplied.

We reserve the right to refuse returns where:

• goods show signs of use;
• products are damaged by misuse;
• items are incomplete.

9. SUBSCRIPTIONS & RECURRING PURCHASES

Where subscription services are offered:

• subscriptions renew automatically unless cancelled;
• customers may manage subscriptions through their account;
• prices may change upon notice.

We reserve the right to modify or discontinue subscription services.

10. ACCOUNT REGISTRATION

Customers are responsible for maintaining:

• confidentiality of login credentials;
• accuracy of account information.

We reserve the right to suspend accounts involved in:

• fraud;
• abusive conduct;
• unauthorised commercial activity;
• breaches of these Terms.

11. INTELLECTUAL PROPERTY RIGHTS

11.1 Ownership

All Intellectual Property Rights in:

• the Website;
• product designs;
• branding;
• logos;
• graphics;
• photography;
• videos;
• training materials;
• text;
• product names;
• packaging;
• product concepts;
• artwork;
• downloadable content;
• software;
• databases;
• product configurations;
• trade dress;
• marketing materials;
• and all associated content

are owned by or licensed to Dog and Field Ltd.

This includes, without limitation:

• registered and unregistered trademarks;
• copyright works;
• registered and unregistered design rights;
• trade names;
• goodwill;
• proprietary product designs;
• product styling and visual identity.

All rights are reserved.

11.2 Trade Marks

“Dog & Field”, “Dog and Field”, “Original Clone”, “Dead Bird Dummy” and associated logos, product ranges, slogans and branding elements may constitute trademarks or protected brand identifiers belonging to Dog and Field Ltd. ([Dog and Field][1])

You must not:

• use our trade marks without written permission;
• register confusingly similar names or branding;
• use our branding in advertisements, websites or marketplaces without consent;
• imply affiliation, endorsement or partnership where none exists.

11.3 Copyright

All Website content is protected by copyright law.

You may not:

• reproduce;
• distribute;
• publish;
• copy;
• modify;
• commercially exploit;
• or create derivative works

from our content without prior written permission.

This includes:

• product images;
• product descriptions;
• logos;
• website layout;
• training guides;
• videos;
• downloadable materials.

11.4 Design Rights & Product Protection

Many Dog & Field products incorporate proprietary styling, functionality, configuration, patterns, dimensions, visual appearance and design features protected by UK and international design rights laws.

No licence or ownership rights are transferred to customers beyond personal lawful use of purchased goods.

Customers, retailers, distributors and third parties must not:

• replicate or copy our product designs;
• manufacture imitations;
• create derivative products;
• reverse engineer products for commercial gain;
• use our products as templates for reproduction;
• reproduce packaging or branding elements.

 11.5 Unauthorised Resale, Modification & Passing Off

Unless expressly authorised in writing by Dog and Field Ltd, customers and third parties must not:

• alter, customise or modify Dog & Field products for commercial resale;
• remove or replace branding, labels or identifiers;
• repackage products under another brand;
• market Dog & Field products as their own;
• falsely claim authorship, manufacture or ownership;
• use our products in white-label arrangements;
• combine our products into new commercial products without permission.

Any attempt to pass off Dog & Field goods as another party’s products constitutes a breach of these Terms and may amount to trademark infringement, passing off and/or unfair competition under applicable law.

We reserve all rights to pursue legal remedies including:

• injunctions;
• damages;
• account of profits;
• recovery of legal costs;
• reporting to online marketplaces or enforcement authorities.

11.6 User Generated Content

Where customers submit reviews, images or content to us, you grant Dog & Field a worldwide, royalty-free licence to use, reproduce and publish such content for marketing and commercial purposes.

You confirm that submitted content:

• is lawful;
• does not infringe third-party rights;
• is not defamatory or misleading.

12. WHOLESALE & TRADE ACCOUNTS

Trade and wholesale accounts are subject to approval and separate commercial terms. ([Dog and Field][3])

We reserve the right to:

• revoke wholesale access;
• amend trade pricing;
• restrict resale channels;
• prohibit resale on certain marketplaces.

Unauthorised resale through third-party marketplaces may result in account termination.

13. PRODUCT USE & SAFETY

Customers are responsible for ensuring products are used safely and appropriately.

Dog training equipment must be used responsibly and, where applicable, under competent supervision.

We accept no liability for:

• misuse;
• improper training techniques;
• inappropriate use of products;
• failure to follow instructions.

Customers are responsible for ensuring products are suitable for their dog and intended use.

14. LIMITATION OF LIABILITY

Nothing in these Terms excludes liability that cannot legally be excluded under UK law.

Subject to this:

• we shall not be liable for indirect or consequential losses;
• our total liability shall not exceed the amount paid for the goods in question.

We are not liable for:

• loss of profits;
• business interruption;
• loss of goodwill;
• data loss;
• misuse of products.

15. WEBSITE AVAILABILITY

We do not guarantee uninterrupted Website access.

We may:

• suspend access;
• modify functionality;
• remove products;
• perform maintenance without notice.

16. PRIVACY & DATA PROTECTION

Use of personal data is governed by our Privacy Policy.

We process personal data in accordance with UK GDPR and applicable data protection laws.

17. FORCE MAJEURE

We are not liable for delays or failures caused by events beyond reasonable control including:

• natural disasters;
• strikes;
• supply chain disruption;
• cyber attacks;
• pandemics;
• governmental action;
• transport failures.

18. THIRD PARTY LINKS

The Website may contain links to third-party websites.

We are not responsible for:

• third-party content;
• policies;
• products or services;
• availability of external websites.

19. CHANGES TO THESE TERMS

We reserve the right to amend these Terms at any time.

Updated Terms will take effect upon publication on the Website.

20. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the English courts.

21. CONTACT

For all enquiries regarding these Terms, please contact:

Dog and Field Ltd
Email: [email protected]
Telephone: 01536 802808